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FAQS

  • Secure Browsing: Keeps you safe from harmful websites and phishing scams.
  • 3rd Party Patching: Keeps your essential software up-to-date with the latest security fixes.
  • Windows Updates Management: We handle Windows updates for you, so your computer stays current without interrupting your work.
  • System Optimization: We regularly clean up your computer and check its health to keep it running fast, without changing your settings. We recommend leaving your computer on during off-hours for seamless updates.
  • Managed Antivirus (Pro Plan): Provides strong protection against viruses and other cyber threats, with continuous monitoring.
  • Managed EDR (Pro Plan): Offers advanced security to detect and stop sophisticated cyber attacks as they happen.
  • Issue Resolution (Optional Fee): If our tools detect a problem, we promptly alert you and coordinate support with AllTec Solutions for remote or onsite assistance at their regular rates. Our goal is to address issues quickly and efficiently, minimizing any impact on your operations. Working closely with AllTec Solutions ensures you have access to expert support whenever needed.

CinnTech specializes in providing tailored cybersecurity and basic IT management services for small setups, catering to businesses or individuals with up to 5 PCs. Our focused approach makes us an ideal partner for those with specific requirements in these areas.

For larger businesses, CinnTech extends its expertise through special projects and vCIO (Virtual Chief Information Officer) services. These offerings are designed to address unique challenges and strategic IT needs, ensuring that larger enterprises also benefit from our specialized knowledge and skills.

In collaboration with Silicon Valley Services, a fully managed service provider (MSP), we offer a comprehensive range of IT management and security services for more extensive networks. This partnership allows us to provide a seamless experience for businesses of all sizes, ensuring that each client receives the right level of service and expertise, whether for ongoing management or specific project needs.

CinnTech's Managed Antivirus and Managed Endpoint Detection and Response (EDR) services offer comprehensive cybersecurity solutions for your business. Managed Antivirus is a proactive service that continuously monitors your devices, provides regular updates, and offers expert management to ensure ongoing security. It focuses on detecting and removing known malware using a database of malware signatures.

On the other hand, Managed EDR takes cybersecurity to the next level. It leverages advanced EDR technology to deliver superior threat detection, continuous real-time monitoring, and expert incident response capabilities. Managed EDR is designed to defend your devices against complex cyber threats by monitoring endpoint activities, identifying suspicious behaviors, and responding to potential cyberattacks.

In essence, while Managed Antivirus provides essential protection against malware, Managed EDR offers a more comprehensive approach to cybersecurity, including prevention, detection, response, and investigation of a wider range of threats. Both services are backed by a highly skilled Security Operations Center (SOC) team, ensuring that your endpoints receive headache-free, top-notch protection.

CinnTech enhances your update management with our managed Windows updates and 3rd party patching services. Our approach ensures updates are scheduled outside peak hours, tested for compatibility, and prioritized for security. In case of update failures, our partner, AllTec Solutions, provides expert support to resolve issues promptly. This comprehensive service minimizes disruptions, maintains compliance, and keeps your systems secure and up-to-date.

Yes, CinnTech is your complete cybersecurity solution. Our browser security offers user-friendly protection, phishing protection, and malware defense, ensuring all users are protected from cyber threats while browsing.

Additionally, our vulnerability management service utilizes a cloud-based solution to detect, prioritize, and remediate vulnerabilities in real-time. This ensures your IT environment is continuously monitored and safeguarded against cyber attacks.

Together, these services provide comprehensive protection for your online activities and IT environment, ensuring security and privacy.